Our Services
Outbound Sales
Smart Utilities runs successful and profitable outbound sales campaigns for some of Australia's most recognised brands.
We have built our reputation on high volume, high quality and compliance and fair pricing.
Customers we have worked with include:- Energy Australia
- Neighbourhood Energy
- Victorian Government Energy Efficiency Programs
- Commander
Outbound Telemarketing is not for the feint hearted! We have grown this area of the business through a combination of strong selling skills, attention to sales and quality systems, and excellent training and development programs.
Inbound Services
Smart Utilities has been handling numerous inbound campaigns over our history. Whether it's customer service lines, order taking or managing responses, we have a solution to suit you.
Dedicated agents in our work for clients provide customer service, order processing, technical support, operational processing, transcription services, debt collection,
Integrated Campaigns
Smart Utilities believes that to get the best response, value and results from your sales and marketing requirements, a truly integrated approach is required. That's why we work with our clients to provide solutions that incorporate the best elements of building product and service demand through coordinating marketing activities with targeted direct sales campaigns for maximum effect.